• Please submit payment at least 48 hours in advance.

    • Bookings without payments submitted on time will be cancelled through the automated scheduling system.

    • If you book or are booked 48 hours or less before your reading, please submit payment within 1 hour of receiving your email confirmation to avoid automated cancellation.

  • For a reading, payment must be submitted after you book but before your reading. For gift certificates, payment is taken before it's issued. 

  • Important: If you receive an automated email booking confirmation, the scheduling process is complete; please proceed with payment. If you don't receive an email confirmation within a few minutes, please go back and complete the process. 

  • BE SURE TO GET YOUR BOOKING CONFIRMATION EMAIL FIRST, THEN PAY. No refunds will be issued if you haven't booked before you paid. No exceptions.

  • Please use only the secure PayPal (direct or credit/debit card) or Venmo methods posted in the "Payment Methods" section or use the secured link sent in the confirmation email. 

  • If your booking email address is different from your PayPal email address, let me know by email or text. I have no way of legally confirming, for example, Michael Mitchell is for Janet Dougherty booked under Even if you think it's obvious, I'd need your confirmation.

  • If you prefer to log into your PayPal account instead of using the PayPal link or button, send it to as a service, not a gift - that way you are assured with PayPal's buyer protection.

  • Prices are quoted in USD$ (United States Dollars).



  • Appointments are conducted/scheduled according to CENTRAL TIME unless it's automatically updated if your device settings permit that, or you can simply update the time zone manually when you book the appointment through the calendar. After you book, your confirmation email will state which timezone you are booked for. 



  • Once scheduled and paid, if for any reason you have to cancel or reschedule, contact me as soon as you can. .

  • If I call you at your scheduled time and you don't answer, I'll leave a voicemail and/or a text message. Please try to text or call back within 5 minutes of your appointment or your reading will have to be rescheduled. If you miss the rescheduled reading, your time and payment will be forfeited. No refund. No exceptions. 

  • Missed appointments due to incorrect contact info is the responsibility of the person who submitted the info. 

  • There is no charge for rescheduling an appointment. For a cancelled appointment (i.e. you cancel the appointment for any reason with no reschedule within 30 days) you will receive a full refund minus a $5.00 processing fee.


  • If you are within the USA and do not meet the requirements for a Skype reading, your reading will be done by phone.

  • FOR CLIENTS OUTSIDE THE UNITED STATES: When booking a phone reading, you will be contacted by Skype (non-video call) if you don't have a U.S. based number. Please provide your Skype name in the notes section of booking. I do not conduct readings by phone for non-US numbers.

  • If you book a Skype reading, please send me a connection request after you pay. 

  • Being on the waitlist does not guarantee an earlier appointment.

  • For Mediumship readings, please click here to read the options available if no contact at all is made. (Under "What if contact isn't made with my loved one?")

  • Your booked reading time includes greetings and closings, 1-3 minutes. See "What To Expect During Your Reading" for more details, if you're inclined. 


  • Please be aware: my consultations are suggestions for your personal growth and wisdom, based on my interpretation of the readings. You are ultimately responsible for your choices and decisions. My readings are not meant to be a substitute for professional medical, legal, or financial advice.

  • Some states and countries require me to inform you that you must be 18 years or older to use this service and all readings are for entertainment purposes only.

The Fine Print
(Policies, Terms, and Conditions)


This portion is exactly what is written on the "The Fine Print" page.

"The Fine Print" is divided into 5 sections (Payments, Scheduling, Cancellations, Miscellaneous, and Disclaimer).

The contents of "The Fine Print" are the policies, terms, and conditions.


© 2014-2019 by

Cindy Mckean

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© Last updated on: 1/25/2019 4:22 PM