The Fine Print

(Policies, Terms, and Conditions)

This section is the business policies, terms, and conditions for the new scheduling software (vCita).

"The Fine Print" is divided into 5 sections (Payments, Scheduling, Cancellations, Miscellaneous, and Disclaimer). 

The contents of "The Fine Print" are the policies, terms, and conditions.


  • Payment is due before your reading.

  • In the case that you're scheduled on the front end (from my side or through the automated waitlist scheduling), payment is due within 24 hours of scheduling to avoid automated cancellation.

  • If you prefer to pay through Venmo, please contact me.

  • For gift certificates, payment  must be submitted before it's issued. 

  • Prices are quoted in USD$ (United States Dollars).


  • Appointments are conducted/scheduled according to CENTRAL TIME unless it's automatically updated if your device settings permit that, or you can simply update the time zone manually when you book the appointment through the calendar. After you book, your confirmation email will state which timezone you are booked for. 

  • If you're scheduled off the waitlist, the appointment is held for you, to be secured by payment and can be cancelled anytime by you or me.



  • Once scheduled and paid, if for any reason you have to cancel or reschedule, contact me as soon as you can.

  • If I call you at your scheduled time and you don't answer, I'll leave a voicemail and/or a text message. Please try to text or call back within 5 minutes of your appointment or your reading will have to be rescheduled. If you miss the rescheduled reading, your time and payment will be forfeited. No refund. No exceptions. 

  • Missed appointments due to incorrect contact info is the responsibility of the person who submitted the info. 

  • There is no charge for rescheduling an appointment. For a cancelled appointment (i.e. you cancel the appointment for any reason with no reschedule within 30 days) you will receive a full refund minus a $5.00 processing fee.


  • If you are within the USA and do not meet the requirements for a Skype reading, your reading will be done by phone.

  • FOR CLIENTS OUTSIDE THE UNITED STATES: When booking a phone reading, you will be contacted by Skype (non-video call) if you don't have a U.S. based number. Please provide your Skype name in the notes section of booking. I do not conduct readings by phone for non-US numbers.

  • If you book a Skype reading, please send me a connection request after you pay. 

  • Being on the waitlist does not guarantee an earlier appointment.

  • For Mediumship readings, please click here to read the options available if no contact at all is made. (Under "What if contact isn't made with my loved one?")

  • Your booked reading time includes greetings and closings, 1-3 minutes. See "What To Expect During Your Reading" for more details, if you're inclined. 


  • Please be aware: my consultations are suggestions for your personal growth and wisdom, based on my interpretation of the readings. You are ultimately responsible for your choices and decisions. My readings are not meant to be a substitute for professional medical, legal, or financial advice.

  • Some states and countries require me to inform you that you must be 18 years or older to use this service and all readings are for entertainment purposes only.


© 2014-2020 by

Cindy Mckean

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© Last updated on: 04/02/2020 12:4 PM